Senior Service Designer
Senior service designer and design lead with over fifteen years experience creating products, services, and experiences that achieve business goals and delight users.
My expertise in service design combined with a background in customer strategy, product development, product management, organisational redesign, and innovation enables me to work collaboratively with a wide range of people to design and implement services that combine customer desirability, operational feasibility, and financial viability.
Industry experience
Government, not-for-profit, startups, financial services
Awards
Good Design Australia Award (2019) for Life Checks
Digital Government Award (2019) for Life Checks
〉 Resume
