Senior Service Designer | Product Designer

Service designer, product designer, and strategist with fifteen years experience designing and delivering products and services that grow businesses and delight customers.

Specialist in early stages of development, designing products and services from the ground up; and major redesigns of existing products.

Industry experience

Government, not-for-profit, telecoms, financial services, startups


Harvard Civic Innovation Award (2021) for Today in Your Village

Good Design Australia Award (2019) for Life Checks

Digital Government Award (2019) for Life Checks

Selected Projects

Design Lead experience

View Service Design Playbook developed for government agencies