Senior Service Designer | Product Designer

Service designer, product designer, and strategist with fifteen years experience growing businesses and delighting customers. 

Specialist in early stages of development, designing products and services from the ground up; and major redesigns of existing products.

Industry experience 

Government, not-for-profit, startups, financial services


Civic Innovation Award from Technology & Enterpreneurship Centre at Harvard (2020) for Today in Your Village

Good Design Australia Award (2019) for Life Checks

Digital Government Award (2019) for Life Checks

Selected Projects

Recent projects available on request

Design Lead experience

View Service Design Playbook developed for government agencies